From Chaos to Control: iWedia Simplifies Complex Operator Ecosystems

Lausanne, Switzerland – September 11^th, 2025 – iWedia, a global leader in connected TV software solutions, today announced the latest updates to its carrier grade device management solution (DMS), which will be demonstrated live at IBC 2025 in Amsterdam.

Since its launch, iWedia’s DMS has already proven itself with operators managing millions of devices worldwide. This year’s enhancements reinforce the solution’s mission: to help telecom and Pay TV operators move from chaos to control, by simplifying how devices are monitored, updated, and supported across both managed and non-managed networks.

Today’s operators face an ever-growing mix of devices, platforms, and user demands. Fragmentation makes it harder to ensure quality of service, resolve issues quickly, and keep costs under control. iWedia DMS addresses this by giving operators a single, centralized platform that unifies device management, automates key operations, and provides actionable insights — so teams can reduce support tickets, roll out updates faster, and deliver a better end-user experience.

With DMS, operators can:

• Gain real-time visibility into device fleets with dashboards showing health, KPIs, and alerts.
• Run bulk operations and OTA upgrades across selected groups of devices.
• Perform remote troubleshooting with log collection, screen sharing, and control features.
• Manage apps remotely, including installation, resets, and cache clearing.
• Support both managed and retail devices, bridging gaps in today’s mixed ecosystems.

Cloud-agnostic, scalable, and GDPR-compliant, DMS adapts to each operator’s infrastructure while lowering operational costs and reliance on third-party tools.

“Operators today need more than just technology — they need control,” said Nikola Smiljkovic, Business Development Director at iWedia. “Our carrier grade device management solution delivers exactly that: a scalable way to reduce complexity, cut support costs, and improve service quality. With DMS, we put operators back in the driver’s seat, enabling them to manage every device, every update, and every user experience with confidence.”

Visitors to IBC 2025 can see iWedia DMS in action at Hall 5, Booth D.73. The demo will showcase how operators can monitor device fleets in real time, execute remote support operations, and reduce integration overhead — turning device chaos into a controlled, cost-efficient process.